Banking Option | Withdrawal Help & Steps

BANKING OPTIONS

The banks which support the deposit services are

Maybank
CIMB bank
Public Bank
Hong Leong Bank

The funds are deposited into the individual’s account and that too totally free of cost. The domestic banks can be used by the users who are registered with the site and can carry out the deposits.

REQUIREMENTS FOR DEPOSIT

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The minimum deposit amount being RM 30 and the maximum being RM 100,000.
The iBet account that has been registered and the name of the bank account holder should be the same in order to successfully deposit the amounts.
If an individual has no access to the aforementioned banking options, the Customer services is to be contacted which is available for 24 hours a day and for 7 days a week.

WITHDRAWAL HELP

As already mentioned the name of the bank account holder and the iBet account holder should be the same to ensure a successful deposit of money.
Rights to request for documents authorizing the identity of a customer is reserved by iBet.
Under certain circumstances, there might be delays in withdrawal. These are:
Submission of wrong account information.
The online banking system is undergoing maintenance.

STEPS FOR WITHDRAWAL:

Log in to the website and hit profile.
Click Credit Withdrawal under the Account Management (iMoney).
Fill in the amount to be withdrawn and check if the details of the payer are correct and hit submit.
You can check the status of the withdrawal by clicking on the Transaction Records in the History page. The status will be changed to Withdrawal Successful from Withdrawal Processing but only after the withdrawal process is being validated by the customer service executives.

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